Certificate II in Hairdressing

SHB20216 Certificate II in Salon Assistant

Course Outcome

This is the perfect introduction to the hairdressing industry. You will be provided with class contact hours and real valid hands-on experience with real clients in our busy salon right across the road from the Iconic Flinders Street Station. You will learn how to interact with clients professionally, provide assistance to senior colleagues and follow workplace health and safety procedures.


Employability Skills

Employability Skills are embedded in the hairdressing national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: http://training.gov.au/


Course Details

Course Name: SHB20216 Certificate II in Salon Assistant
Duration: 31 weeks
Pre-requisite: You must have completed Year 10 to start this course, however special entry may be granted under exceptional circumstances.
Requirements: All applicants must be a minimum age of 15.
Course Start Date: Every month
Accreditation: Nationally Recognized Qualification
Training Resources: Are cost inclusive of course fees
Uniform: Compulsory dress code applies
Semester Break: None
Requirements:  All applicants must be a minimum age of 15 

Pathway Information

After completion of this Certificate further education includes the following qualifications:

  • SHB30115 Certificate III in Hairdressing
  • Apprenticeship Certificate III in Hairdressing


Job Outcomes

Salon assistant, receptionist or apprenticeship. Credits are also transferrable to any of our other courses.



To study any course at MCOHB you must have a Unique Student Identifier (USI). This includes new students and re-enrolling students. If you don't have a USI you can apply right now. Just go to usi.gov.au Already have one? Great just include it in your application form.


Transition Information:

Qualifications at Melbourne College are regularly updated or replaced to meet current industry needs and maximise your employment opportunities. If this occurs while you are part way through a qualification, you may need to vary your learning to meet the new national requirements. Melbourne College will aim to make this as smooth as possible for you.


Course Overview

Units covered during your training:

BSBWHS201 Contribute to health and safety of self and others
SHBHBAS001 Provide shampoo and basin services
SHBHDES001 Dry hair to shape
SHBHIND001 Maintain and organise tools, equipment and work areas
SHBXCCS001 Conduct salon financial transactions
SHBXCCS003 Greet and prepare clients for salon services
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXIND002 Communicate as part of a salon team
SHBHBA002 Provide head neck and shoulder massages for relaxation
SHBHCLS001 Apply hair colour products
SHBHDES002 Braid hair
SHBXCCS004 Recommend products and services


Training is in a classroom setting, with a mix of practical work on clients, written work, workshops, and group discussion. Assessment includes project work, demonstration of skills & participation in discussions and debates, written and oral tests and presentations.